Privacy Policy for Luxury Gift Hampers

 Privacy Policy – SheReal Ltd

Effective Date: [28/03/2026]

At SheReal Ltd, discretion, care, and trust are central to everything we do. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or use our gifting services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

                                                                           1. About Us

SheReal Ltd is the data controller responsible for your personal data.

Contact:
Email: [Info@shereal.co.uk]
Website: [www.shereal.co.uk]

                                                                  2. The information we collect

To deliver a seamless and elevated shopping and gifting experience, we may collect the following information:

                                                                          Information You Provide

• Name and title
• Email address and telephone number
• Billing and delivery addresses
• Gift recipient details (name, delivery address, personalized message)
• Order history and preferences
• Messages submitted via contact forms or email

                                                                   Information Collected Automatically

When you browse our website, we may collect:

• IP address
• Device and browser information
• Pages viewed and interactions with our site

This data helps us refine performance, security, and user experience.

                                                                       3. Lawful Basis For Processing

We process your personal data only where permitted under UK GDPR, including:

• Contractual necessity – to process purchases, payments, deliveries, and gifting services
• Consent – for marketing communications where you opt in
• Legal obligation – for accounting, tax, and regulatory compliance
• Legitimate interests – to improve our services, protect our business, and enhance customer experience

                                                                4. How We Use Your Personal Information

Your personal data allows us to:

• Process and fulfil online orders
• Arrange deliveries and curated gifting services
• Personalize gift messages and customer communications
• Provide customer care and respond to enquiries
• Improve our website, products, and services
• Share brand updates and exclusive offerings (where consent is given)

We do not sell, trade, or misuse your personal data.

                                                                  5. Gifting & Recipient Information

When you provide recipient details for gifting purposes:

• Information is used solely to fulfil the gift delivery
• Recipient data is not used for marketing unless the recipient chooses to engage with us directly
• Gift messages are treated confidentially and handled with care

                                                                      6. Cookies & Website Experience

Our website uses cookies and similar technologies to:

• Ensure smooth functionality
• Remember preferences
• Analyze website usage and performance

You may manage cookie preferences through your browser settings at any time.

                                                                    7. Sharing Your Data

We share personal data only with trusted partners essential to our operations, including:

• Payment processors
• Delivery and courier services
• Website hosting and IT providers

All partners are contractually required to safeguard your data and comply with UK data protection standards.

                                                                     8. Data Storage & Retention

Your information is stored securely and retained only for as long as necessary to:

• Complete orders and gifting services
• Maintain accurate business and financial records
• Meet legal and regulatory obligations

                                                                    9. Security Of Your Data

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no system is entirely risk-free, we continuously review our practices to maintain a high standard of security.

                                                                              10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details above.

                                                                                11. Complains

If you have concerns about how we handle your data, you have the right to contact the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

                                                                               12. Third Party Websites

Our website may contain links to external sites. SheReal Ltd is not responsible for the privacy practices or content of third-party websites

                                                                        13. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.

                                                                          14. Updates To This Policy

We may update this Privacy Policy periodically to reflect changes in law or business practices. Updates will be posted on this page with a revised effective date.

SheReal Ltd

Thoughtfully curated. Respectfully protected.